SaaS Pulse LLC ("SaaS Pulse," "we," "us," or "our") operates saaspulse.io and provides a unified SaaS intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our service.
When you connect your Stripe account, we access and process the following data through Stripe's OAuth authorization flow:
We access your Stripe data only to the extent authorized by you and necessary to provide the Service. You remain the data controller of your customer data. We act as a data processor on your behalf.
If you connect additional services (such as analytics platforms or CRM tools), we collect the data you authorize through those OAuth connections, limited to what is necessary to provide the relevant features.
We use collected data to:
Users authorize SaaS Pulse to access Stripe account data through OAuth. This authorization can be revoked at any time through your account settings or directly in your Stripe dashboard under Connected Applications.
Upon revocation or account termination, we delete your Stripe-sourced data within 30 days, except where retention is required for legal or billing compliance purposes.
We do not use your Stripe data to train general machine learning models or share it with third parties except as described in this policy.
For users in the EEA and UK, we process personal data under the following legal bases:
For data processed through your Stripe and third-party integrations, we act under your instructions as a data processor.
We do not sell your personal information or your customers' data. We may share data in the following limited circumstances:
We use essential cookies required for the Service to function, and analytics cookies to understand usage patterns and improve the product. You can opt out of non-essential cookies through your browser settings. We use tools such as PostHog and Google Analytics; users can opt out of Google Analytics tracking via the official browser add-on.
You may unsubscribe from marketing emails at any time via the unsubscribe link in any email.
You have the right to access, rectify, erase, restrict, or port your personal data; to object to certain processing; to withdraw consent; and to lodge a complaint with your local data protection authority.
You have the right to know what personal information we collect, to request deletion, to correct inaccurate data, to opt out of any sale (we do not sell personal data), and to non-discrimination for exercising your rights.
You have rights similar to those described under CCPA, including access, correction, deletion, and portability of personal data.
SaaS Pulse uses automation to generate insights, scores, and recommendations (such as churn risk signals and revenue attribution). No decisions with legal or similarly significant effects are made solely through automated means without human review opportunity. EEA and UK users retain rights under GDPR Article 22.
We work with the following categories of subprocessors, all contractually required to comply with applicable data protection laws:
We implement industry-standard safeguards including encryption in transit and at rest, secure authentication, access controls, regular security reviews, and incident response procedures. No internet transmission is completely secure, and we cannot guarantee absolute security.
In the event of a data breach affecting your personal data, we will notify relevant supervisory authorities within 72 hours where legally required, and notify affected users without undue delay when the breach is likely to result in high risk to their rights and freedoms.
Our Service is not directed at individuals under 16 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it promptly.
Your information may be transferred to and processed in the United States and other countries where our service providers operate. Where required by law, we use appropriate transfer mechanisms such as Standard Contractual Clauses to ensure adequate protection of your data.
Our Service may contain links to third-party websites and services. This Privacy Policy applies only to SaaS Pulse. We are not responsible for the privacy practices of any third-party sites.
We will update the "last updated" date when this policy changes. For material changes, we will provide notice via email or a prominent notice on the Service prior to the change taking effect.
For privacy-related questions or to exercise your rights, please contact us at support@wildfront.co. We will respond within 30 days. EEA residents may also lodge complaints with their local data protection authority.